THANK YOU FOR SHOPPING ON THE ARIANEGRAYHUBERT.COM INTERNET SITE
Shopping on arianegrayhubert.com/store
On-line purchases made through the arianegrayhubert.com Internet site are governed by the sales conditions stipulated below. Please read them carefully. Your use of the arianegrayhubert.com Internet site as a purchasing medium constitutes your acceptance of these conditions and of the modifications that arianegrayhubert.com Internet site may, from time to time, make to them.
arianegrayhubert.com reserves the right to cancel and refund any order placed on its site. Customers will be notified by email if this is the case.
SALES & SHIPPING
PayPal and payment by Cheque are currently the forms of payment permitted for on-line purchases on the arianegrayhubert.com Internet site. Please note that the confirmation email sent to you after your site purchase has been completed on the site constitutes your invoice. A separate invoice will be sent upon request. Please note that depending on your location, your credit card issuer may charge an international service charge fee in addition to the initial charge.
At the time your order is placed on line, we will attempt to authorize your PayPal payment on line & your credit card with your financial institution. If your financial institution indicates that they are unable to authorize your credit card, then you will be emailed a credit card authorization failure notification. Please note that your order will not have been successfully processed in this case.
Orders placed through the arianegrayhubert.com Internet site will be billed at the price indicated next to the description and illustration of the relevant product, in the right-hand column of the “Shopping” section of the site. In order to provide for unforeseen fluctuations in market prices, arianegrayhubert.com/store reserves the right to modify its prices on products sold through its Internet site at any time without notice. Delivery charges and handling charges are extra on every physical Internet order and will be separately notified & charged.
Availability of Products
arianegrayhubert.com/store makes every effort to stock sufficient quantities of products sold through its Internet site. However, availability of products cannot be guaranteed. arianegrayhubert.com/store accepts no responsibility for any damages resulting from stock-outs. If arianegrayhubert.com/store is unable to deliver a product ordered through its Internet site, you will be advised by email.
Liability of arianegrayhubert.com/store is limited to the aggregate of the amounts paid by the customer to arianegrayhubert.com/store for purchases affected through its Internet site. The foregoing not with standing, customers are entitled to all the rights provided under applicable laws and regulations and must abide by the obligations provided under those same laws and regulations. The relationship between the parties is governed by the laws of France. Any dispute arising from sales or credits, or from failures with respect to the applicable conditions of sale through the arianegrayhubert.com Internet site will fall under the jurisdiction of Paris courts.
Force Majeure (Acts of God)
arianegrayhubert.com Internet site customers agree that arianegrayhubert.com and any stake holders will not be held responsible for its failure to execute its obligations, or for the damages and/or losses incurred as a result of a force majeure (act of God) or of a fortuitous event.
RETURNS AND EXCHANGES
Returns will only be accepted on merchandise purchased online from the arianegrayhubert.com Internet site. Returns on all merchandise will be accepted within 15 days of delivery if the items are unused, unopened and returned in its original packing. CDs must remain factory sealed, unless they are damaged or defective.
When returning an item, please email us at firstname.lastname@example.org to receive a return form. Once you have received the return form, please print it out and fill in all required fields. Make sure to include your order number and item description. Pack the item(s) securely and ship the order back to us, including the return/exchange form. If you have to fill out customs forms, indicate the package value as Euro 5.
All shipping costs and shipping sales tax for returns must be covered by the buyer. Please get in touch with us BEFORE shipping out any returns or we cannot be responsible for any additional fees or costs made in error.
If the return is a result of arianegrayhubert.com/store error, shipping and handling costs will be refunded to you by arianegrayhubert.com other wise shipping and handling costs will NOT be refunded.
Please note that if there are any delivery issues outside of our control, (e.g. errors in shipping address or the package going unclaimed) resulting in the package getting returned to sender, the customer is responsible for any shipping costs levied by the shipping company that may arise.
To the extent returned merchandise is in the same condition it was in at the time of delivery, you will receive a credit equivalent to the total cost of the merchandise being returned. We will credit your account as soon as we receive the merchandise and advise you by email.
Unfortunately we do not handle direct product exchanges due to fluctuating inventory and accounting concerns. If you would like to “Exchange” an item for another item, please place a new order for the item desired and return your original item back to us using the above return instructions. Once your returned item has been received by our warehouse you will receive a refund for the full original item cost, not including shipping and handling.
Data protection statement
This statement explains how Art Generates Harmony(“we” and “our”) handles and uses the personal data we collect about our new members, donators, patrons and our past, current and future supporters (“you” and “your”). We keep in touch with you, in order to keep you appraised of our activities and developments and to identify ways in which you can support us, through donations or other forms of financial and non-financial support. We are committed to protecting your personal information and being transparent about what information we hold.
Personal data that we hold
We may hold information relating to you from a number of sources. A significant proportion of the information we hold is that which you provide to us (for example, you may give us information by filling in forms on our website). Most records contain:
- your status (as an Individual or as a company)
- your contact details (we update these whenever you let us know that they have changed)
- details of your interactions with us, including:
- your membership ; your donation ; your volunteering with us
- your attendance at our events
- personal data provided by you for a specific purpose
- your communication preferences, to help us provide tailored communications
- information about your areas of interest in Arts, Education and promoting a Cause
How we use your data
Your data is used by us for a number of interdependent purposes in support of professional relations, supporter communications and fundraising. These include:
- inviting you to our events
- sending you a newsletter (with updates about our activities)
- sending you tailored requests for donations to Art Generates Harmony®
- administrative purposes (e.g. in order to process a donation you have made)
- sending you details of volunteering opportunities
Communications to you will be sent principally by email, depending on the contact details we hold and the preferences expressed by you about the types of communications you wish to receive. If you have concerns or queries about any of these purposes, or how we communicate with you, please contact us with the form on line. We will always respect a request by you to stop processing your personal data.
How we protect your data
We ensure we have appropriate data sharing arrangements in place before sharing your personal data. We do not sell your personal data to third parties under any circumstances, or permit third parties to sell on the data we have
shared with them. Any transfers of your data overseas (outside of the European Economic Area), as set out above, are protected either by an ‘adequacy decision’ by the European Commission (declaring the recipient country as a ‘safe’ territory for personal data) or by standard contractual clauses adopted by the European Commission (which give obligations for the recipient to safeguard the data) or, before 25th May 2018, based on our self-assessment of the risks involved with the transfer and its determination that the data will be adequately protected during and after the transfer. Further information about the measures we use to protect data when being transferred internationally is available from us (via the contact details are set out below).
You have the right to:
- ask us for access to, or rectification or erasure of your data
- restrict processing (pending correction or deletion)
- object to communications or direct marketing
The legal basis for processing your personal data for the interdependent purposes set out above is that it is necessary for the pursuit of our legitimate interests. We always handle your personal data securely and minimise its use, and there is no overriding prejudice to you by using your personal information for these purposes. In addition, there is no statutory or contractual requirement for you to provide us with any personal data. Please contact us if you have any concerns or questions about the above information or you wish to ask us not to process your personal data for particular purposes. Where you have specific requests relating to how we manage your data, we will endeavour to resolve these, but please note that there may be circumstances where we can not comply with specific requests.